If you had not heard, Pacific Resort Aitutaki was awarded “Australasia’s Leading Boutique Hotel” and “Cook Islands Leading Resort” at the 2007 World Travel Awards ceremony held at the Leela Palace Kempinski in Bangalore India in November 2007. Independently hailed by the Wall Street Journal as the 'Travel industry's equivalent to the Oscars', the World Travel Awards are the most comprehensive and prestigious awards program in global travel industry today. We are humbled and overwhelmed by this award, further endorsing Pacific Resort Aitutaki’s place as one of the regions leading luxury resorts. We invite you to visit Aitutaki and experience our award winning product…..read on…..

You Should See Us Now!

We have just finished the new Garden Suite room renovation programme at Pacific Resort Rarotonga and invite you try them out first hand…….make a direct booking with us and get a free night on us. All you have to do is…. 

* Book direct with us before 31 April 2008.
* Travel anytime between 01 May to 31 July 2008.
* Book a minimum 5 night stay at Pacific Resort Rarotonga for 2 persons and get 1 night free.
* Book a minimum 5 night stay at Pacific Resort Aitutaki for 2 persons and get NZ$75.00 Food and Beverage Credit per room per day.

At both properties you will receive breakfasts daily, return airport transfers, full use of kayaks and snorkelling gear…..

Contact Kathrine for further details …..  marketing@pacificresort.co.ck

Farewell……Aere Ra….

The New Year festivity had just finished when teary eyed, the Pacific Resort Aitutaki team bid farewell to their GM of the last 4 years with enough flowers and gifts to fill an Air Rarotonga Bandierante. Susan Noonan departed Aitutaki for the last time to take a well earned rest before starting her new post with the Six Senses Group in Vietnam…..her time in Aitutaki will be remembered as a defining period for Pacific Resort Aitutaki. A period where she took service and operational levels to new heights. She is missed dearly by her many friends in Aitutaki and Rarotonga.

Aere Mai….Welcome…

Welcome to the Pacific Family Jason Cooley……our new General Manager for Pacific Resort Aitutaki.  An experienced industry professional, with key strengths in operations at every level of the hospitality industry, Jason will further evolve and re-enforce Pacific Resort Aitutaki as the best in the Cook Islands and Australasia. Jason comes to us from five star plus postings in the Maldives and throughout Australia. He says that this is the most beautiful place on the planet that he has ever been too….he is still speechless after his first Aitutaki Lagoon Cruise to Akaiami  and One Foot Island…..Jason took to Aitutaki like a duck in water….watch this space!

Dedication and Commitment….

16 loyal Team members at Pacific Resort Rarotonga with a combined work record of over 150 years were honoured with ‘Long Service Awards’ by the Executive team at the 2007 ‘End of Year Party’” in Rarotonga. “It is quite rare in today’s Hotel Industry environment to find such dedication and commitment of this level, this therefore is an outstanding achievement for one of the Cook Islands best known beachfront resorts.”…said Pacific Resort Hotels CEO Greg Stanaway. 

Employee of the Year….

Elaine Savage from the Front Desk at Pacific Resort Rarotonga was honoured with the title of ‘Employee of the Year 2007’. Positive and consistent Guest comments, Management reviews and feedback from work partners helped Elaine achieve the award. To celebrate she enjoyed a Round Trip to Aitutaki, Two nights accommodation and breakfast for two at Pacific Resort Aitutaki.

Vaka Eiva….Awsome…!!!

Riding the wave of support for the sport of paddling, Pacific Resort Hotels was a major Corporate Sponsor for the ‘2007 Vaka Eiva’ festival held over two weeks in November on Rarotonga. Teams from 18 Countries participated in this high profile event featuring races in single, 2 person and 6 person Vaka’s. Tangaroa – God of the Sea challenged all competitors with a mixture of ocean conditions from not-really-dangerous to almost-very-dangerous throughout the event and afforded the spectators to some damn thrilling races…..

Go to –  www.youtube.com/pacificresort

New Tourism Industry Council Formed.

At a meeting in January of accredited tourism industry properties and operations, together with tourism stakeholders, CEO for Pacific Resort Hotels, Greg Stanaway, was unanimously  elected the Chairman of the newly formed ‘Cook Islands Tourism Industry Council’. This new group representing the Tourism Industry will work closely with the Minister of Tourism, the Cook Islands Tourism Corporation and Chamber of Commerce to further develop plans and solutions that challenge our industry.

Making the air we breathe cleaner for all…..

We are thrilled with the progress made by our Chief Gardener, Olly Tangaroa, with our own Bio Diesel project. Olly is recycling our used cooking oils from the kitchen into ‘Bio Diesel’ and has refined the concoction for use as an alternate fuel source for our diesel vehicles. He is now experimenting with it’s use in weed wackers and outboard motors. We also use this new fuel in our Flame Torches… Result - less smoke and far more pleasant on the nose. Olly predicts that with Pacific Resort Aitutaki waste oil as well, production will soon top 150 litres a month.

While on the subject of the environment, our grounds and maintenance teams make every effort to re-cycle all that we can… Cans, bottles, metals, plastic’s and paper to the Recycling Depot... Bio-degradable waste to farmers and growers.

Our gardens also enjoy the benefit of our waste management programmes….grey water from our treatment plant is recycled into our luxuriant tropical gardens…..no wonder they are always receiving huge compliments from our guests who enjoy our twice weekly complimentary ‘Tropical Garden Tour’…...
The Cook Islands is committed to do its bit for the world environment. Pacific Resort is similarly committed and is at the leading edge of the Cook Island’s environmental conscience……

Taking the Lead…...

Pacific Resort Rarotonga will be at the leading edge of the formation of a new ‘Action Community Group’ to address common issues and challenges facing the development of existing and new businesses in Ngatangaia Village and Muri Beach. Some of the action points include working with Traditional Leaders to declare a ‘Raui’ – Marine Reserve for Muri lagoon, improvement of service standards at every level amongst the business community, working closely with Marine Resources on their ‘Coral growing’ projects for the reef system, co-ordinating environment programmes and training with the Cook Islands Environment Service and assisting village councils with community projects.

Kia Orana to our New Team members…

It is our all important Pacific Resort staff team members who make the experiences come to life… we are pleased to introduce our latest recruits…

Ake Simiona: Administration Officer Pacific Resort Aitutaki
Ake has been employed in the hospitality industry for 10 years in New Zealand. She decided to move back to Aitutaki late last year to support her family and build a home on her land. When the opportunity presented it’s self Ake was quick to join, quote – “….the best Resort in the Cook Islands and a place where I can improve my industry knowledge….”. Jason confirms that Ake has in a short period of time become a very valuable member of the team.

Akatu Marsters: Reservations Manager Pacific Resort Aitutaki.

Akatu has been involved in the tourism industry in New Zealand for the past 12 years. She wanted to return to her family roots in Aitutaki and made the move in 2007. She discovered Pacific Resort Aitutaki immediately after her arrival so when she and her family had settled into their new home, Akatu then committed to being part of a leading luxury resort in the Cook Islands. She has managed in a short period to diversify her natural talents gleaned from her tourism industry experiences, to becoming a vital member of the Pacific Resort Aitutaki team.

Jackie Tearle: Food & Beverage Operations Manager, 1Pacific Resort Rarotonga.

Her career in upmarket hotels and restaurants in Dubai, Cayman Islands, Korea and New Zealand compliments her new roll as Pacific Resort Rarotonga’s new Food and Beverage Operations Manager.  Jacquie’s key strengths are Banqueting and Food and Beverage Service, and, she is also an English Language Teacher. This multi talented individual has comfortably settled in and has already made a positive difference to service standards. Welcome to the Cook Islands Jacquie.

Work in Progress…..

Pacific Resort Aitutaki.
Upgrading of the deck railings on all the rooms is now completed. Work will soon begin on the railings in the public area’s.

Pacific Resort Rarotonga.

The transformation of the 1 Bedroom Poolside Garden Units into Garden Suites is on schedule. The majority of the work is located at the back of the property so the noise factor is minimal. From 01 April 2008 there will no longer be any 1 bedroom poolside or garden units on the inventory.
The Soft Furnishing upgrade programme on the Beachfront Suites is completed. These rooms are looking really smart and compliment their beautiful beachfront location even more.

Other Snippets…

* Wireless Internet broadband services are now available in all rooms and public areas at both Rarotonga and Aitutaki Pacific Resorts.

* Make sure you are up to date with the latest specials and information…visit our website now….  www.pacificresort.com …..or contact Kathrine ….  marketing@pacificresort.co.ck